SmartPaks help you take great care of your horse, so we take great care of you with SmartPerks! When you order your horse's supplements in SmartPaks, you're automatically* eligible for our FREE SmartPerks benefits, including:
Free ground shipping on what you want, when you want it
10% off all Smartpak brand tack, apparel, and gear
A free Team SmartPak calendar, exclusive email offers and discounts, and more!
Contact Us We’ve been trying to get in touch with you about your account, but you must be super busy! Can you give us a call or send us an email when you have a moment? We won’t be able to update your account until we hear from you, and this could delay your orders, which would be a bummer. Can’t wait to hear from you!
Our experts are available on live chat Monday-Friday 8:30am-5:30pm EST. If it says we're offline during those hours it just means we're busy helping other riders and we'll be back soon. If you missed us on live chat, you can call 24/7 or send us an email and we'll respond within one business day.
You just want to ride, we just want to help.
You can reach us by phone 24 hours a day, every day, or email and we'll respond within one business day. For advice from our experts, please call 1-800-461-8898
Monday-Friday 7:00am-10:00pm EST or Saturday-Sunday 9:00am-6:00pm EST.
Live chat support is also available Monday-Friday 8:30am-5:30pm.
We look forward to hearing from you!
40 Grissom Road, Suite 500
Plymouth, MA 02360
Fax: 1-774-773-1444 Get directions »
SmartPak Equine Store
30 Worcester St
Natick, MA 01760
Phone: 1-508-651-0045 Get directions »
Download the worksheet to test your knowledge! How much hay and grain does your horse get every day? How much SHOULD your horse be getting each day? Many horses may not be getting what your feed bag recommends,...