Four Ways to Ship FREE at SmartPak!
AutoShip Supplements Over $40† Ship Free
Spend your money on keeping your horse happy and healthy, not on shipping and handling. Any order in which at least one AutoShip supplement bucket/bag, or one horse's SmartPak is over $40 automatically receives free ground shipping within the continental US!Learn more »
Free Shipping Every Day with SmartPerks
When you take great care of your horse by ordering his supplements on AutoShip, we take care of you with FREE SmartPerks benefits†, including free ground shipping on all qualifying items every day.Learn more »
Free Shipping Every Day on All Orders Over $75†
No codes, no exclusions. Just free, every day shipping in the continental US. (No more to learn here, it really is that simple.)
Free Barn Saver Shipping
Save time and money - get free weekly deliveries from our warehouse straight to your barn. No minimums, no maximums, no exclusions - all you need is a commercial barn address in the continental US!Learn more »
† And now, by popular demand, the fine print: To automatically qualify for any of our free shipping options, orders must ship together on the same day to the same address within the continental US. Orders to Alaska and Hawaii must ship via 2nd Day Air or Next Day Air, and are not eligible for free shipping.
To activate SmartPerks benefits, at least one supplement bucket/bag, or one horse's individual SmartPaks must be over $40. AutoShipping buckets/bags must ship within one multiple of the standard days supply to qualify. Some exclusions apply. Visit SmartPak.com/SmartPerks or call 1-800-461-8898 for details.
Please note: The map above is based off of estimated ground shipping times and is not a guaranteed delivery schedule. For complete details, please call and we'll happily explain our delivery times, talk about horses or sing you a song - totally up to you!
Item Availability & Estimated Arrival Times
You may notice that some of the arrival dates listed in your order details might vary from the estimated shipping times on the map above. There are a few different reasons that might happen, and we’ve explained each one here:
- In-stock items: All in-stock items ship out as soon as we're done processing your order. Because we have multiple warehouses in different locations throughout the country, most items should arrive super fast, but every now and then an item may show longer shipping times if it's only available in a warehouse that's far from your shipping destination.
- SmartPaks: All SmartPaks are custom made in and shipped from our Plymouth, MA headquarters. While your first order may take a few extra days to arrive, we think a healthy horse is worth waiting for!
- PortionPaks: All PortionPaks are custom made in and shipped from our Plymouth, MA headquarters. While your first order may take a few extra days to arrive, we think a happy dog is worth waiting for!
- Out of stock items: We do our best to estimate when your item will be back in stock, and we'll notify you if that date changes. Once your item is in stock, we'll ship it out right away!
- Drop ship items: If your item is shipping directly from the manufacturer, we'll process your order right away, but you should rely on the estimated shipping time shown in your cart.
- Customized Items: All customized items are personalized in our Plymouth, MA facility. The complexity of the order, seasonal demand, and your delivery location may impact shipping times.
- Questions about when your items will arrive? Contact our fabulous Customer Care Team - we're always happy to help!