Contact Us
Questions? Visit our Help Center
We’ve been trying to get in touch with you about your account, but
you must be super busy! Can you give us a call or send us an email when
you have a moment? We won’t be able to update your account until we
hear from you, and this could delay your orders, which would be a bummer.
Can’t wait to hear from you!
Beginning October 19th, our customer service hours will be changing to give our SmartPak Customer Care Team more time with their horses!
Our new hours will be:
Monday through Thursday: 8am to 8pm EST
Fridays: 8am to 5:30 pm EST.
Beginning November 22nd, we will no longer have an after-hours support line.
Our Locations
SmartPak Equine Headquarters Office
- 40 Grissom Road, #500
- Plymouth, MA 02360
- Phone: 1-800-461-8898