100% Happiness Guarantee

Guaranteed to Work

When you've got a supplement that's smarter by design and it's fresh and fed right every time, it works. Period. Order any of our SmartSupplements™ in SmartPaks™ and if you don't see results in two months, we'll give you your money back.

100% Happiness Guarantee

At SmartPak, your happiness is at the core of everything we do. We back every order with our 100% Happiness Guarantee so that you can shop with confidence. If you're ever less than thrilled with your purchase, just let us know and we'll refund you right away. No hassles, no hoops, no kidding.

SmartPak Returns

We put our products to the test in our barns and on our horses, so we're confident that you'll be thrilled with your purchase. However, we know that life in the barn can sometimes be unpredictable. That's why we've created a stress-free return policy. If you purchase an item and it doesn't meet your expectations, we want to know about it, take care of you and give you your money back.

Free Return Shipping on all Sized Items

As riders and online shoppers, we know it can be tough to buy a new bridle or pair of boots without trying them on. That's why we moved the fitting room to your living room (or barn)! From breeches to blankets, if you or your horse can try it on, you can return it, free! Just use the pre-paid return label included in your order within 60 days from the purchase date. And of course, please make sure the item is in like-new condition with original packaging (we said 'fitting room', not 'war room'!).

The Fine Print

We love our products and we're happy to take them back - even custom items. We'll happily take back everything from engraved halters to personalized jackets - even embroidered blankets that have been worn (minus the manure, please). But there are a few things we have to restrict returns on (silly federal regulations).

So that's it. Seriously. Those are all of our "rules." Well, except the most important one - treating our customers the way we want to be treated. So if you have any questions or if there is anything we can do, please call us at 1-888-752-5171 or email CustomerCare@SmartPak.com. We are always happy to help.
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Meet the SmartPakers

Brittany and Nate
Ever since I was the girl with 1,000 breyer horses and the raggity braid in her hair, I was always obsessed. In second grade I moved into a town with a barn right down the street, which is when I started taking lessons...

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Read our blog

Supplements and Feeds for Senior Horses
I run barrels and ride a 14yr. old mare, she will be 15 next month. Should I put her on any certain supplements or a senior feed? All she gets now is a 12-4 pellet feed. She is doing ok

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SmartPak Equine is the premier online provider of horse supplies and equine supplements.
Questions? Call us Toll-Free at 1-888-752-5171. © Copyright 2014 by SmartPak Equine LLC. All Rights reserved.