As SmartPak continues to grow, we are encountering more local and state laws that require us to collect sales tax based on an order’s shipping address. Each state’s sales tax rate is different, and many states tax some of the things we sell, but not all of them.
If you are ordering for a tax exempt organization, we are happy to help set you up with a tax exempt account. To get started, simply email the tax exempt forms provided by your state for your organization to TaxExempt@SmartPak.com. Please be sure to include the name and phone number of the person to contact at your organization in case we have any questions!
Once our team has reviewed the documentation and given the okay, your tax exempt account will be set up and we will contact you to let you know that you’re all set. This process should take two weeks to complete.
You are also welcome to submit tax exempt documentation via fax at: 774-773-1445, or by mail at:
40 Grissom Road, Suite 500
Plymouth, MA 02360
If you have any questions, please feel free to contact our Customer Care Team at 1-800-461-8898. We are always happy to help!