A: Enrollment is easy! Simply purchase SmartBug-Off Ultra using the designated Equinox 365 link (see above) and that’s it. We’ll take it from there and automatically apply your 20% discount each month plus update your order seasonally.
Q: When do you switch my horse’s SmartPak?
A: We’ll automatically update your horse’s supplements at the appropriate time based on your geographic location. You won’t have to guess when to make the switch anymore! Orders will be updated to SmartOmega 3 Ultra between September and December; they will be switched back to SmartBug-Off Ultra between February and April.
Q: Will you notify me of the change?
A: Yes. You will receive an email reminder before your updated order ships out.
Q: Do you have to pay for the whole year at once?
A: No. When you enroll in Equinox 365, you are authorizing us to automatically switch your SmartPak for you. However you will still be billed for your SmartPaks on the normal 28 day cycle.
Q: Can I make changes to my SmartPak?
A: Yes. You can adjust your SmartPak contents, ship dates, and other information as usual. You may also cancel your order if necessary.
Q: Why should I enroll in this program?
A: When you enroll in Equinox 365, you're signing up to support your horse's health and wellbeing all year round, and we think you deserve a reward for that! As a result, we'll give you a 20% savings every month on SmartBug-Off Ultra or SmartOmega 3 Ultra (depending on the time of year).