SmartPak Equine - Media Room
   

 

Customer Testimonials
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  • "I just want to tell you how much I appreciate you guys. I always get my..."(more)
  • "You make keeping my horse healthy affordable. SmartPak is the place to buy supplements. J.T."(more)
  • "I just wanted to say thanks soooo much for taking care of my horses so well! I am in love with..."(more)
  • "Thank you so much for all your help! SmartFlex Senior has given me back my horse...."(more)
  • "[SmartFlex Senior] is amazing for older horses! Not only is her movement more fluid..."(more)
  • "I just wanted to thank you so much for your Smart Supplement line! I’m not sure that enough people have..."(more)
  • "You all are the best! Everyone I've talked to or emailed has ALWAYS been wonderful! I had samples of..."(more)
  • "I just wanted to let you know how happy I am with the customer service at SmartPak."(more)
  • "I just wanted to take a second to drop you all a message about what great company..."(more)
  • "How do you say?... You and SmartPak rock!!!!! You have always made..."(more)
  • "Thanks for creating such a ‘smart’ way to ‘pak’age some great products! They are so convenient and..."(more)
  • "I cannot say enough good things about your products and your store. I have been a..."(more)
  • "Thank you, thank you, thank you!!! When I opened my SmartPak Catalogue and saw the..."(more)
  • "I wanted to take a moment to THANK YOU for your amazing customer service. I recently had a horrible..."(more)
  • "SmartPak is the best company I have ever had the pleasure of doing business with. Your products are..."(more)
  • "I would just like to take a moment to thank you for the..."(more)
  • "The SmartPaks have been helping my horses with joint pain and they are doing great..."(more)
  • "Just wanted to let you know how great I think you guys are! What great customer service and..."(more)
  • "I really love the SmartPak product, and recommend the program & products to..."(more)
  • "I love dealing with SmartPak. The orders are always shipped promptly and you have..."(more)
  • "I had always heard that SmartPak had great customer service. Now I know that for a fact..."(more)
  • "Thank you for the courtesy that is continually extended to your customers. I have had..."(more)
  • "I wanted to just say thank you for the years of WONDERFUL customer service and the ease of..."(more)
  • "Thank you for your follow up! I have never received such wonderfully efficient and friendly..."(more)
  • "Thank you so much. My shopping experience with you has been truly..."(more)
  • "It is so refreshing to do business with people who genuinely care about their clients, both human and animal..."(more)
  • "I have to say it is the first time I have ever received anything so kind and personal from a business, and you left me feeling like..."(more)
  • "I would like to thank SmartPak for high quality products, excellent service, and reasonable prices. You have..."(more)
  • "EVERYTHING you offer for sale is "just as advertised". I am never disappointed -- it seems that you..."(more)
  • "Thanks so much! I love you guys! Everyone I have ever been in contact with at SmartPak has been so..."(more)

 

In the News

In The News

Sort By Year

2009 - 2008 - 2007 - 2006 - 2005 - 2003 - 2002 - 2001 - 2000




SmartPak has been pleased to be featured in numerous equestrian and other publications. In the media room, publications noting the SmartPak system or products are archived by year. Feel free to browse through the news archive to see what people are saying about SmartPak!

2006 News

Everything For Horse & Rider - Winter 2006

"SmartPak Equine worked with Kensington Protective Products to develop the SmartPink product line, with a portion of the proceeds donated to breast cancer research. The Kensington Saddle Pad features mesh to enhance air circulation and reduce sweat, offering comfort and durability. Available in all-purpose and dressage sizes in SmartPink Plaid, Green, Navy and Black; $36.75; (800) 461-8898; www.smartpakequine.com."


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Horse Illustrated - November 2006

"SmartPak, provider of equine and canine medicines and nutritional products in daily dose packages, opened its first ever retail store, the SmartPak Store, in Natick, Mass., on Aug 1."

Equine Insider - November 2006

"Winning Workplaces selected SmartPak Equine president and CEO Paal Gisholt as one of this year’s Best Bosses. SmartPak was also named to Inc. magazine’s list of the nation’s 500 fastest growing private companies for the second year in a row."

Dressage Today - November 2006

"SmartPak has a new line of SmartBlue plaid bags and totes. Your favorite dressage rider may like a number of pieces. Choose from a garment show bag, halter and bridle bag, boot bag and more."


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Massachusetts Horse - October / November 2006

"SmartPak was pleased to report a successful grand opening…of their first-ever retail store, in Natick. Attracting a steady flow of customers, the SmartPak Store is establishing itself as a local resource for horse and dog enthusiasts."

"Move over, Agent 99 and make way for SmartPak’s savvy new Get Smart Series. From travel safety to colic prevention, the SmartPak Store in Natick will host monthly in-depth discussions on a range of equine health topics, with SmartPak medical director Dr. Lydia Gray."

Patriot Ledger - October 24, 2006

"The 7-year-old company is testing a brick-and-mortar strategy to boost its rapidly growing sales of food, dietary supplements and accessories for dogs and horses...Americans will spend an estimated $38.4 billion on their pets in 2006, according to a survey by the American Pet Products Manufacturers Association of Washington…The 7,000 square-foot store is located at 30 Worcester St. at the former site of The Baby Place, a furniture store. It will compete with upscale dog boutiques, Gisholt said, with a selection of customized accessories and gourmet dog food."

Plymouth Bulletin - October 19, 2006

"As I learned more about Winning Workplaces, it became evident that this award really recognizes a group’s achievement in building a winning culture,’Gisholt said. ‘Since we started SmartPak six years ago, we’ve placed tremendous importance on empowering individuals to make an impact while having fun along the way. I am incredibly proud of our team and the positive work environment we’ve fostered.'"


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Duxbury Clipper - October 11, 2006

"Paal Gisholt of St. George Street was just named one of the ‘Best Bosses in the Country’ by Fortune Small Business. He’s featured in the October issue of the magazine. Paal is the CEO of Plymouth-based SmartPak."

Patriot Ledger - October 5, 2006

"Paal Gisholt, president and CEO of SmartPak in Plymouth, has been named one of this year’s ‘Best Bosses’ by Winning Workplaces…Smart Pak, which makes diet supplement packs for horses and dogs, has also recently been listed as one of the fastest-growing companies the nation in Inc. 500 for the second year in a row."

Fortune Small Business - October 2006

"While many CEOs rely on Monster.com, Paal Gisholt prefers to find employees for SmartPak, a maker of equestrian products, at horse shows and university equine-studies programs…the company recently expanded into selling prepacked daily helpings of all-natural dog food. Don’t be surprised if Gisholt start scouting for talent at the Westminster Kennel Club Dog Show."


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Horsemen's Yankee Pedlar - October 2006

"SmartPak had a successful grand opening of their first ever retail store, a new resource for horse and dog enthusiasts in the Northeast. Special guests helped create a festive atmosphere at the grand opening and highlighted the weekend’s focus on charity and community involvement."

The Plaid Horse - October 2006

"In 2005, SmartPak had an idea. It was a simple concept - create a unique product line and donate a portion of the proceeds to benefit breast cancer research and awareness...A year later, SmartPak has donated over $20,000 to date to the National Breast Cancer Foundation… “Together we were able to make a difference through SmartPink donations, and we are immensely grateful to our customers for making this a possibility."

Equus - October 2006

"Recovery EQ HA is a powdered supplement formula to reduce joint inflammation and improve healing. The primary active ingredient, Nutricol, is a porprietary combination of clinically proven substances extracted from grapes and tea…EQ HA is available through SmartPak."


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VPN - October 2006

"SmartPak will be offering monthly discussions on equine health at its new store in Natick, Mass. Topics include ‘Joint Supplements: What’s Hip and What’s Hype’, ‘Preparing Your Horse for Old Man Winter’, and ‘Colic Prevention.’ Dates for the series are Oct. 25, Nov. 15 and Dec. 13 respectively."

DVM

"SmartPak Equine introduces the SmartCare veterinary partnership program. Veterinarians can provide clients with the patented supplement service while streamlining the commercial sale of daily supplements and medications...The veterinarian and client will have more than 200 brand-name supplements from which to create a custom nutritional program for each horse."

Patriot Ledger

"SmartPak has become one of the hottest private firms in the US. SmartPak’s portfolio now includes the original equine supplement division and SmartPak Canine, which launched in March.

In August, the company opened the SmartPak Store–its first brick-and-mortar retail shop – in Natick. The store offers all of the same products featured in the SmartPak catalog, including nutritional supplements for horses and dogs, dog food, a tack room and other supplies.

Inc. magazine has twice recognized SmartPak in its annual list of ‘America’s 500 Fastest-Growing Companies’- It was the first time in the history of the Inc 500 rankings –which the magazine first published in 1983 – that Inc. named an equine business to the list."


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Business Week Small Biz - Fall 2006

"In 1999 I was working for Harvard Business School as a consultant and riding my horse, Westley, after work. One evening, Westley just didn’t seem his normal self. I checked his feed bucket to make sure he was getting the supplements he needed but they weren’t there. Westley was boarded with more than 30 horses, all of were probably getting different supplements at different doses. It’s hard for barn managers to keep up. I started thinking that there had to be a better way to get the right supplements at the right dosages to these animals."

Riding Instructor - Fall 2006

"A must have pick of the SmartPak Equine staff, the EZ-All Foamer is the easy way to wash saddle pads, blankets, aisle ways, trailers, and more without also soaking yourself. The applicator attaches to your hose and automatically regulates the amount of soap or detergent that is dispensed into the water stream.

Introduced in 2000, SmartPaks are synonymous with convenience in barn management. SmartPaks are the custom-ordered, pre-measured containers of your horse’s daily supplements that are shipped right to your home or barn each month. ‘Called the Barn Manager’s Best Friend, SmartPaks save time on feeding, protect the potency of supplements, and gives piece of mind that your horses are being fed correctly every time,’ says Nina Akerley, product specialist for SmartPak Equine. Now SmartPaks are available for your canine companions, too. A SmartPak representative can offer you a quote for your horse’s or dog’s needs.

This is feeding efficiency at its best. Available in a rainbow of colors, SmartPak Equine carries the Burlingham Feed Cart"

Equestrian Retailer - September / October 2006

"As of August 5, 2006, shoppers can take a break from searching for designer clothes to pick up supplements for their horses at Route 9’s new SmartPak store. Yes, a horse-supply store has moved into the neighborhood. But not just any horse store. Think of this as Equine Republic. Or maybe Horseagonia. Upscale retail culture has mixed with horse sense...horse owners will find plenty to occupy their attention. Spread out of 7,600 square feet on two floors, clothing and tack and gifts are displayed...A large clearance area on the second floor holds bargains and overstock."


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Trail Rider - September / October 2006

"Opening the SmartPak Store has been a great aspiration of ours, and we’ve been working hard to bring this to fruition," said Becky Minard, SmartPak’s founder and vice president of marketing. "The opportunity to greet our customer face-to-face and personally interact with them on a more consistent basis is the next step for us in offering unparalleled service."

Hopkinton Crier - September 2, 2006

"Puppies ‘Envy’and ‘Midge’ from Baypath Humane Society in Hopkinton were on hand at SmartPak’s grand opening celebration in Natick. They were successfully adopted that weekend."

Horses Inc - September 2006

"...the best colors we’ve found are plaid: SmartPak’s SmartPink and SmartBlue plaid that is. Proceeds from the SmartPink apparel line have already raised more than $20,000 for breast cancer research and has helped increase awareness. SmartBlue proceeds will benefit horses in need through equine charities. According to Nina Akerley of SmartPak, 'the proceeds go to charities that promote the well being of horses through rescue, rehabilitation, retirement or research...We have had such great success with SmartPink; whole barns have changed their show colors to it and we hope that this same popularity will also help SmartBlue to support equine aid charities'."


TOP

Inc 500 - September 2006

"Owners are increasingly serving their animals more healthful food and SmartPak offers the convenience of online accounts. It sends customers a month’s worth of top-grade mosh (e.g. chicken, vegetables, brown rice) every four weeks."

"SmartPak Equine…Sells customized, prepackaged supplements, prescriptions, and food for high-end show and performance horses...Their business model is half Expedia half GNC. What’s next: Ninety percent of horse owners are also dog owners – the company’s next big market. ‘It will surpass our equine business one day,’ Gisholt says."

Veterinary Practice News - September 2006

"SmartPak, a Plymouth, Mass. based company that provides daily dose packaging of medicines and nutritional products, recently launched its SmartCare veterinarian partnership program."

Sidelines - September 2006

"There is a whole world of need-to-have horse items out there that we didn’t know we needed to have until someone invented them. For instance, horse people everywhere were living contented lives scooping their supplements out of containers and into their horses feed every day. Then someone invented little ready-to-go boxes of supplements that they send you in the mail and suddenly baggies and scooping were a thing of the past."


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MetroWest Daily News - August 6, 2006

"Darlene Frappierhad ventured into the new SmartPak Store only minutes before and already had her hands full of gear for her horses, Jigsaw and Cricket. ‘I love this store,' the Framingham resident said, as she started to peruse horse treats. ‘It’s big and it has a lot of choices'."

Salespeople can talk at length on most products and free samples abound. ‘At some other stores, you can’t trust what they say to you. Some of them have been there for only two weeks,’ said Barrie resident Jane Lynds, who owns a horse named Maverick. Gisholt said it’s part of their drive to make their first SmartPak store a unique experience for customers."

Horsemen's Yankee Pedlar - August 2006

"SmartPak proudly announces the grand opening of its first retail store in Natick, Mass. The opening is scheduled for August 1, 2006 and will feature a wide array of the newest and most innovative products for horse, rider and dog. The grand opening will start off a month of events and promotions"

Dressage Today - April 2006

"SmartPak Equine has introduced a SmartBlue line to benefit equine charities. The SmartBlue products sport a blue plaid design and include bags, blankets and halters."


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Equine Insider - February 2006

"In order to hone their catalog layout, SmartPak Equine submitted their 2004 Complete Gift Catalog to Multichannel Merchant to have it reviewed by marketing professionals."

Catalog Success - January 2006

"We used a combination of rapid growth and a maniacal focus on operating efficiency. Shortening product assemblers’ walking paths, learning how to handle materials just once and relying on automation allowed Gisholt’s team to create a lean manufacturing process that lets them reduce costs enough to keep product prices low."

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