For regular priced items, please contact us and one of our team members will be happy to assist you. Please note: All sale items from the retail store are final sale and cannot be returned.
SmartPak Retail Store
After 17 years of proudly serving the equine community and fellow riders, the SmartPak retail store in Natick has closed, effective January 31, 2024.
First, we want to take a moment to thank our fantastic employees at the store. Their hard work serving our in-person customers has been invaluable over the years. It’s thanks to them we’ve gotten to know so many of you and your horses (and your dogs!), and we’ve treasured every moment.
We appreciate your understanding as we go through this transition, and we want to reassure you that we will continue to serve your needs here online. Our incredible customer service team is fully equipped and ready to help with any questions you may have from shopping inquiries to supplement questions.
SmartPak remains dedicated to supporting healthy horses and happy riders. In the coming months and years, we will continue to invest in delivering the highest quality products and services to meet the health needs of your horses. We have some exciting products in the works, and look forward to continuing to listen to your needs and respond with the very best horse health solutions we can.
Thank you for being a part of the SmartPak community, and we look forward to many more years of serving you and your horses.
Frequently asked questions
AutoShip orders placed through this website will not be impacted by the store closure. Our website will continue to remain available every day for your online shopping needs.
We are not sure at this time, but are excited for what the future of SmartPak holds. Please continue to visit this website for all of your horse health needs.