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We're always looking for ways to make life in the barn easier, and that's why we're currently testing SmartPak Pouches, a new type of packaging, on select single-supplement orders. Inspired by feedback from smart riders like you, SmartPak Pouches are designed to make feeding your horse's single supplement even more convenient.
Because you chose the SmartPak Pouches option for your horse's supplement, you'll be a part of this packaging test. Currently, SmartPak Pouches are only available for a select group of single supplements ordered at the maintenance dose. Because we're testing this new type of packaging on select single-supplement orders, you might notice images of SmartPak Strips instead of Pouches when you manage your order online. In addition, you may also see references to SmartPak Strips in future emails. But don't worry – your SmartPak Pouches will have the same type, quality, and amount of your horse's supplement. You'll also still feed the entire contents of one SmartPak Pouch each day, just like you would feed one entire SmartPak Strip each day.
If at any time you add a supplement or change to a supplement not currently offered in SmartPak Pouches, you'll be automatically transitioned to SmartPak Strips, but rest assured, we'll always alert you to any packaging changes by email.Don't want to be a part of this packaging test?
Of course, the packaging solution is the one you like best, so, if you're receiving SmartPak Pouches and you'd rather receive your future orders in traditional SmartPak Strips, just give us a call or send us an email, and we'll switch your packaging.