Why We Made this ChangeAt SmartPak, our vision has always been to do more than simply sell horse supplies. Since founding the business 15 years ago, we've strived to become a trusted partner on your horse's care team, alongside your veterinarian, by bringing you the SmartPak system, supplements that deliver great results, expert advice on supplements, and programs like ColiCare. Our desire to serve your needs completely led us to open a pharmacy over ten years ago. But to be honest, very few customers took advantage of that pharmacy, and it has always been a marginal business for us. So after careful consideration, we've decided to shut our pharmacy down, leaving your medical therapy to your vet (who knows it best) and freeing up those resources to focus on our core mission – providing the very best supplements available, in the right amounts every day.
Transfer of PrescriptionsWe still want to make it as easy as possible for you to reorder your horse’s medications, so we’ve transferred all on-file prescriptions to Allivet, a trusted online pharmacy. Allivet is Vet-VIPPS certified, just as our pharmacy was, and they’re a Google Trusted Store with a Better Business Bureau A- rating, so we’re confident they’ll give you the care and service you deserve. You can shop their site at www.allivet.com or call 1-877-500-9944 to get started.
We’re Still Here to HelpAs always, if you have any questions or concerns, please don't hesitate to contact us at or via email at CustomerCare@SmartPak.com.