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SmartPak Pouches
for single supplements
At SmartPak, we're always looking for ways to make life in the barn easier. Great feedback from horse owners like you led us to create SmartPak Pouches, a new type of daily dose supplement packaging! We're currently testing SmartPak Pouches on select single-supplement orders.
Just like SmartPak Strips, SmartPak Pouches are:
- The freshest supplements, in the right amounts, every time
- Clearly labeled for foolproof feeding
- Shipped automatically so you never run out
- Easy to open, easy to store, and easy to travel with
- Environmentally-friendly
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=
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THE SAME
amount, type, and quality of supplements delivered in SmartPaks™
Frequently Asked Questions: FAQ
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What are SmartPak Pouches?SmartPak Pouches are a new packaging system for single-supplement orders, inspired by feedback from horse owners like you.
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Why did you make this packaging change?When an order only contains a single supplement, you don't need the separation between supplements that the traditional SmartPak Strips provide. We're excited to test this new packaging, and we hope you'll find it convenient and easy to use! Have feedback? Send us an email!
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Do you still have SmartPak Strips?Yes, absolutely! SmartPak Strips are still the smartest way to feed multiple supplements, so multi-supplement orders will still be shipped in SmartPak Strips. Additionally, if you're receiving SmartPak Pouches and you add another supplement to your horse's order, you'll automatically be transitioned to traditional SmartPak Strips.
Of course, the best packaging solution is the one you like best, so, if you're receiving SmartPak Pouches and you'd rather receive your future orders in traditional SmartPak Strips, just give us a call or send us an email and we'll switch your packaging.
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This looks different. Did my supplement change?Nope! The amount, type, and quality of the supplements are completely unchanged, though they can look a little different in the SmartPak Pouches, especially if your single supplement took up multiple wells in SmartPak Strips.
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I used to get separate wells. Have all of my supplements been mixed together?Nope! SmartPak Pouches are currently only available on select single-supplement orders, so no two supplements will ever get mixed together. If your previous orders used to be in multiple wells when shipped in SmartPak Strips, that's because your single supplement dose was too big to fit in one well, or your previous orders contained multiple supplements.
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If I add a new supplement, will it get mixed into this same pouch?Nope! If at any time you add another supplement to your horse's order, you'll automatically be transitioned to traditional SmartPak Strips.
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Why are only certain supplements available in SmartPak Pouches?Traditional SmartPak Strips have been used and loved by riders since 1999, so we don't want to make any major changes without testing them first. That's why we're offering SmartPak Pouches on a limited number of single supplements, where we believe them to provide the biggest benefits in terms of convenience and ease of use. If you have feedback, we'd love to hear from you!
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Can I recycle SmartPak Pouches? What about SmartPak Strips?Yes to both! SmartPak Pouches are made from #5 plastic film, and SmartPak Strips are made from #1 plastic trays, both of which are recyclable. If you'd like help finding a recycling center near you, we recommend using Earth911's search.
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Have a question we didn't answer?Email CustomerCare@SmartPak.com and our experts will be happy to help you out!
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Have questions? Call or email and we we'll be happy to help!
1-800-461-8898
Have a great ride!