The only thing better than $7500 of colic surgery reimbursement is never having to use it
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ColiCare is a FREE wellness program that provides up to $7,500 in colic surgery reimbursement. It brings together our best hindgut supplements with annual wellness care from your veterinarian to help keep your horse healthy.
3 simple steps to peace of mind
  1. Order any ColiCare eligible supplement in SmartPaks
  2. Fill out the application to enroll in the ColiCare program
  3. Meet the Annual Wellness Requirements
Overview, Benefits & Requirements
Colic is a potentially deadly and unfortunately common condition that affects horses of all ages, breeds, and disciplines. In fact, the American Association of Equine Practitioners (AAEP) estimates 900,000 horses will colic each year in the U.S. alone. For some horses, surgical intervention is the only treatment option, but between the surgery itself and the post-operative care, it can become quite expensive. That's why we developed ColiCare. This program offers you the ultimate peace of mind by supporting your horse's health and ensuring you have the financial resources to provide the care your horse deserves. You can enroll over the phone or with a quick form online, and there's no additional paperwork!
Benefits for Your Horse
  • Comprehensive hindgut support from clinically researched ingredients such as prebiotics, yeast, and enzymes
  • Regular veterinary care helps spot problems early and keeps your horse feeling his best
  • Helps to lower his risk of digestive upset
$7500 Free Colic Surgery Reimbursement Benefits for You
  • Up to $7,500 of colic surgery reimbursement
  • Peace of mind you're doing everything you can to help protect yourself and your horse
Program Requirements Annual Wellness Requirements, which include:
  • Physical exam performed by your veterinarian
  • Dental exam performed by your veterinarian
  • Vaccinations administered by a veterinarian
  • Deworming program developed with your veterinarian that includes at least one fecal test and two deworming administrations per year
Here's how you enroll your horse in ColiCare:
Questions? Call Us 24/7 - 1-888-752-5171
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1. Order any ColiCare eligible product in SmartPaks for your horse

To get started in the ColiCare program, first choose and order any one of these ColiCare eligible products in SmartPaks. All of these supplements provide the same comprehensive hindgut support to help your horse maintain digestive balance.
ColicCare Eligible Supplements
ColiCare Eligible Supplements At-A-Glance
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2. Fill out the application for ColiCare

Applying for ColiCare is fast and easy! There's no paperwork required besides one simple form which can be completed online or over the phone. Once your application is submitted we will get back to you within one to two business days.
In order to obtain ColiCare coverage, your horse must meet the following eligiblity requirements:
  • Reside in the United States
  • Be weaned and at least 5 months old
  • Be under the direct care of a licensed vet
  • May not have had previous colic/abdominal surgery, a history of chronic colic, or an incidence of colic in the past twelve months*
* Previous colic/abdominal surgery is defined as any previous surgical procedure to a horse's abdomen. We define colic in the past 12 months as any veterinarian-attended colic episode in the past 12 months. If the veterinarian was called to attend the horse by the owner or person with care, custody and control of the horse, this is considered a colic episode regardless of whether the attending veterinarian physically examined, diagnosed, or treated the horse. Lastly, chronic colic is defined as a horse experiencing 3 or more separate episodes of veterinarian-attended colic within any 12 month period.
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3. Meet The Annual Wellness Requirements

Once enrolled, simply keep supporting your horse's digestive health with a ColiCare eligible product in SmartPaks and ensure your horse receives these basic wellness services every 12 months. There is no need to re-apply each year, and we don't require verification of the Annual Wellness Requirements unless you need to file a claim.
Annual Wellness Requirements:
  • Physical exam performed by your veterinarian
  • Dental exam performed by your veterinarian
  • Vaccinations administered by a veterinarian
  • Deworming program developed with your veterinarian that includes at least one fecal test and two deworming administrations per year
ColiCare Eligible Supplements At-A-Glance
Terms and Conditions
SmartPak ColiCare™ Program Terms & Conditions:
Questions? Call Us 24/7 - 1-888-752-5171

PROGRAM BENEFITS: Horses enrolled in and in compliance with the SmartPak ColiCare Program ("Eligible Horses") will be eligible for reimbursement from SmartPak Equine, LLC ("SmartPak") for up to $7,500 for colic surgery assistance fees ("Surgical Reimbursement").

ELIGIBILITY REQUIREMENTS: To be an Eligible Horse, a horse must be accepted into the SmartPak ColiCare Program. To be accepted, the horse's owner must have completed the SmartPak ColiCare Program Enrollment Form and have received confirmation that the horse has been accepted into the ColiCare Program ("Official Enrollment Notification") - see Program Requirements below.

To be an Eligible Horse, a horse must reside in the United States and be under the direct care of a licensed veterinarian ("Attending Veterinarian"). An Eligible Horse must be at least five months of age (and fully weaned).

A horse is not eligible for enrollment if it has had:

  1. Previous colic/abdominal surgery - defined as any previous surgical procedure to a horse's abdomen;
  2. History of chronic colic - defined as a horse experiencing three or more episodes of veterinarian-attended colic within any twelve month period; or
  3. Experienced colic in the twelve months prior to applying - defined as any veterinarian-attended colic episode, regardless of whether the veterinarian treated the horse.

PROGRAM REQUIREMENTS: An Eligible Horse must meet the following Program Requirements to be in compliance with the ColiCare program and eligible for Surgical Reimbursement:

  1. Daily administration of the maintenance dose (defined in table below) of SmartDigest Ultra, SmartDigest Ultra Pellets, SmartGI Ultra Pellets, SmartCombo Ultra Pellets, SmartCombo Senior Ultra Pellets, SmartCombo Ultimate Pellets, or SmartR&R Pellets ("ColiCare-Eligible Products") in the SmartPak supplement feeding system ("SmartPaks") for a minimum of twenty-eight consecutive calendar days (defined as a minimum of twenty-eight days from the shipment date) after acceptance, provided that:
    1. horses must have their SmartPak with an eligible dose of a ColiCare-Eligible Product ship within twenty-eight calendar days of applying for the ColiCare program.
  2. Documentation of at least one physical examination by Attending Veterinarian each year and compliance with all of Attending Veterinarian's recommendations (both as a result of any physical examinations or other recommendations of Attending Veterinarian),
  3. Documentation of at least one dental examination by Attending Veterinarian each year and administration of dental treatment(s) as recommended by such examination,
  4. Documentation of annual vaccinations administered by Attending Veterinarian of core vaccinations - such as those recommended by the American Association of Equine Practitioners (AAEP): Tetanus, EEE/WEE, WNV, and Rabies, as well as any additional vaccinations as recommended by such attending veterinarian, and
  5. Documentation of participation in a veterinarian-directed deworming program by the Attending Veterinarian that includes at least one fecal egg count test and at least two deworming administrations each year.

ColiCare Required Maintenance Dose (based on horse weight at time of application):

Product Name 500 lbs and under 501 lbs and over
SmartDigest Ultra 0.5 scoop (15 grams) 1 scoop (30 grams)
SmartDigest Ultra Pellets 0.5 scoop (30 grams) 1 scoop (60 grams)
SmartGI Ultra Pellets 1 scoop (50 grams) 2 scoops (100 grams)
SmartCombo Ultra Pellets 1 scoop (60 grams) 2 scoops (120 grams)
SmartCombo Senior Ultra Pellets 1 scoop (60 grams) 2 scoops (120 grams)
SmartCombo Ultimate Pellets 1 scoop (90 grams) 2 scoops (180 grams)
SmartR&R Pellets 1 scoop (60 grams) 2 scoops (120 grams)

REIMBURSEMENT: Surgical Reimbursement is limited to $7,500 over the lifetime of an Eligible Horse and is limited to Eligible Expenses incurred while a horse is an Eligible Horse. Any fees that exceed $7,500 are the sole responsibility of owner. Expenditures eligible for Surgical Reimbursement ("Eligible Expenses") are only those costs incurred for a surgical colic incident, namely

  1. Preoperative care incurred at a veterinary surgical facility,
  2. Surgery exclusive to the digestive tract incurred at a veterinary surgical facility, and
  3. Postoperative care incurred at a veterinary surgical facility.

To apply and receive Surgical Reimbursement, the horse owner must

  1. Have receipt of the Official Enrollment Notification,
  2. Have administered a ColiCare-Eligible Product at the maintenance dose in SmartPaks to the Eligible Horse for a minimum of twenty-eight days and for the entire time since acceptance,
  3. Notify SmartPak of surgery within fourteen days,
  4. Have Attending Veterinarian complete and send the ColiCare Program Compliance Affidavit to SmartPak, within fourteen days of the date of surgery,
  5. Have the veterinary surgical facility complete and send the Surgical Reimbursement Form within fourteen days of the date of surgery, and
  6. Have assumed responsibility for all costs associated with the colic surgery prior to submission and approval of documentation for reimbursement from SmartPak.

LIMITED LIABILITY: SmartPak assumes no responsibility or liability for the rendering of services or products not under SmartPak's control. Compliance with the terms of this agreement does not constitute a guarantee that an Eligible Horse will not colic.

This program is not intended to be a substitute for insurance coverage. Compliance with the terms of the ColiCare Program does not constitute an insurance policy.

TERMINATION: SmartPak may revise or cancel this program upon ninety (90) days notification to owners of Eligible Horses, at the end of such period all benefits under the ColiCare Program will end. Notification may be by any method used by SmartPak to routinely communicate with the owners of Eligible Horses. SmartPak reserves the right at its sole discretion to disqualify any horse, horse owner, veterinarian, or veterinary surgeon from the program.

ColiCare Eligible Supplements At-A-Glance
Frequently Asked Questions
The Products
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Q: Which products are ColiCare eligible?
A: ColiCare eligible products include hindgut support from the SmartDigest Ultra formula. Order any of the following supplements in SmartPaks to be eligible to apply for the ColiCare program:
  • SmartDigest Ultra Powder
  • SmartDigest Ultra Pellets
  • SmartGI Ultra Pellets
  • SmartCombo Ultra Pellets
  • SmartCombo Senior Ultra Pellets
  • SmartCombo Ultimate Pellets
  • SmartR&R Pellets
Q: What are SmartPaks?
A: SmartPaks are custom made, pre-measured daily dose Paks of your horse's supplements. They are clearly labeled with your horse's name for fast, accurate feeding every day. Tightly sealed to protect potency, SmartPaks ensure that your horse always has the freshest supplements available. Best of all, they are delivered automatically every month, so you never have to worry about running out.
Q: Do I need to feed a certain amount of my ColiCare eligible product?
A: All horses over 500 pounds must receive at least the maintenance dose of any ColiCare eligible product, while all horses under 500 pounds must receive at least half the maintenance dose.
Q: If my horse is enrolled in ColiCare, can I delay my shipment?
A: Yes, you can delay your SmartPak up to 14 days and your horse will remain enrolled. If your SmartPak is delayed more than 14 days, your horse will lapse from the program and no longer be eligible for colic surgery reimbursement. However, any horse that has lapsed is allowed to re-apply for the program.
Q: Can I enroll my horse if I order in buckets?
A: For a horse to be eligible for ColiCare they must receive one of the ColiCare eligible products in SmartPaks so we can ensure your horse gets their supplements on a daily, uninterrupted basis.
Eligibility and Enrollment
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Q: How do I enroll in ColiCare?
A: Enrolling is easy! You enroll online by visiting the ColiCare Enrollment Page, or give us a call at 1-888-339-9695 and we'll get you started in less than 5 minutes.
Q: After I enroll, how long before I know if my horse was accepted?
A: Once we have received your completed registration form, you should hear from us within 3 business days.
Q: If I just added a ColiCare eligible product into my SmartPak, when can I enroll?
A: Right away! You can enroll by visiting the ColiCare Enrollment Page or by calling us at 1-888-339-9695.
Q: What type of paperwork do I need to submit to enroll?
A: No paperwork or documentation is needed to enroll except for the application form! You only need to submit proof that your horse has met the Annual Wellness Requirements if you file a colic surgery claim. Otherwise simply keep your horse's records in a safe and easily accessible place, should you need them.
Q: Do I have to complete the Annual Wellness Requirements before enrolling in ColiCare?
A: While we don't require documentation of the Annual Wellness Requirements at the time of enrollment, should your horse undergo colic surgery, we will require verification that your horse has met the Annual Wellness Requirements in the 12 months prior to your claim.
Q: Why aren't SmartGut and SmartGut Ultra included in the ColiCare program?
A: SmartGut and SmartGut Ultra are our targeted gastric health formulas designed specifically to support the stomach. The ColiCare eligible products are the only supplements included in the ColiCare program because they are designed to support the health and balance of the horse's hindgut. If you are looking to support your horse's stomach and hindgut, we recommend SmartGI™ Ultra, which contains the active ingredients of SmartGut Ultra together with SmartDigest Ultra, and thus is eligible for the ColiCare program.
Q: Is there a limit to the number of horses I can have on ColiCare?
A: No; as long as each individual horse meets all eligibility requirements, owners may enroll as many horses as they would like.
Q: Is my horse's age a factor for eligibility?
A: We welcome senior horses into the ColiCare program! As long as your horse is at least 5 months old and weaned, the eligibility requirement for age is met. There is no upper age limit!
Q: What happens if my enrolled horse has a claim approved for less than $7,500?
A: ColiCare offers a reimbursement of up to $7,500, so long as your horse remains enrolled in the ColiCare program. Provided that you also continue to meet the Annual Wellness Requirements, the remaining balance will be available to you, should you need it for a second colic surgery.
Q: What types of colic does this program cover?
A: As long as your horse has met all of the Eligibility and Annual Wellness Requirements, ColiCare offers up to $7,500 in colic surgery reimbursement regardless of the type of surgical colic your horse experiences.
Q: How do you define previous colic/abdominal surgery, colic in the past 12 months and chronic colic?
A: Previous colic/abdominal surgery is defined as any previous surgical procedure to a horse's abdomen. We define colic in the past 12 months as any veterinarian-attended colic episode in the past 12 months. If the veterinarian was called to attend the horse by the owner or person with care, custody and control of the horse, this is considered a colic episode regardless of whether the attending veterinarian physically examined, diagnosed, or treated the horse. Lastly, chronic colic is defined as a horse experiencing 3 or more separate episodes of veterinarian-attended colic within any 12 month period.
Q: What if my horse is leased out or managed by my barn manager or trainer?
A: Leased horses are absolutely welcome into the ColiCare Program; however the horse owner must be the one to enroll the horse.
Q: Are horses outside of the United States eligible for enrollment in ColiCare?
A: No, the horse must reside in the United States to be eligible for enrollment in the ColiCare program.
Veterinarian Involvement
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Q: Is my veterinarian required to provide dental care?
A: If your veterinarian offers dental care, perfect! We realize, however, that not every veterinarian offers dental care services. In these cases it is important that your veterinarian perform an annual exam of your horse's mouth, and that any additional dental care he or she recommends be performed by a trained equine professional.
Q: Can I administer my own vaccinations?
A: We require that your veterinarian administer all of your horse's vaccinations. It is important to have your veterinarian involved in the selection of appropriate vaccines for your individual horse, and proper vaccine handling is also critical to their effectiveness.
Q: Does my veterinarian have to perform the annual fecal test?
A: If your veterinarian offers fecal testing, excellent! However, if your veterinarian does not provide this service (fecal egg per gram test), consider purchasing an Equine Fecal Test Kit from SmartPak to meet this Annual Wellness Requirement.
Q: Do I have to buy dewormer from my vet?
A: No, you can purchase dewormer from your veterinarian or any equine retailer. To meet this Annual Wellness Requirement you must be working closely with your veterinarian to develop an annual deworming program that includes at least one fecal test and two deworming administrations.
Q: Does the veterinarian that performs my horse's colic surgery need to have any particular credentials?
A: The only credentials required of the veterinarian that performs the colic surgery is that he or she be licensed in the state in which the surgery is being performed.
Procedures and Claims
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Q: Is the ColiCare Program colic insurance?
A: ColiCare is not insurance, it is a colic surgery reimbursement program. By combining the comprehensive hindgut support of our ColiCare eligible products with a veterinarian-directed wellness program, your horse is getting the ultimate in digestive health care.
Q: Does ColiCare offer reimbursement for medical colic episodes?
A: ColiCare is a colic surgery reimbursement program, and therefore only covers costs associated with colic surgery (surgery related specifically to the digestive tract) incurred at a veterinary surgical facility. It does not cover expenses associated with a non-surgical colic.
Q: Does ColiCare work with insurance?
A: Yes, ColiCare is fully compatible with all equine insurance policies. In the event of an approved colic surgery claim, SmartPak will reimburse the horse owner up to $7,500, independent of any insurance or other reimbursement program associated with the horse. ColiCare makes a great complement to equine insurance policies, as a way to provide additional financial coverage.
Q: Can you confirm if my claim will be approved before making the decision to go to surgery?
A: You can always contact us to confirm your horse's enrollment status in the ColiCare program at any time, and this information is also available on the ColiCare Management page when you log in to your account. We are not able to guarantee that any colic surgery claim will be approved until we have received and reviewed all of the required paperwork pertaining to that claim after the surgery is performed.
Q: Who do I call if I need to file a ColiCare claim?
A: We have a dedicated phone number for ColiCare claims: 1-888-433-5037
Q: How does the ColiCare claim process work?
A: Filing a claim through ColiCare is easy. Should your horse require colic surgery, here is what you can expect:
  1. Call us at 1-888-433-5037 within 14 days of your horse's surgery to initiate the claim.
  2. We will provide you with 2 forms - the ColiCare Program Compliance Affidavit which should be completed by your regular veterinarian, and the ColiCare Surgical Reimbursement Request Form, which should be completed by your veterinary surgeon.
  3. Once both forms have been completed and returned to SmartPak, your claim will be reviewed by an independent, boardcertified veterinary surgeon.
  4. We will contact you within 2 business days regarding the outcome of your claim, and reimbursement checks will be mailed to you within 5-7 business days of your claim being approved.
Q: Does the outcome of the colic surgery impact reimbursement?
A: No, the outcome of the surgery does not have any impact on a claim being approved or denied.
ColiCare Eligible Supplements At-A-Glance
Filing a Claim

Filing a claim through ColiCare is straighforward and easy. In the event of an approved colic surgery claim, SmartPak will reimburse the horse owner up to $7,500, independent of any insurance or additional reimbursement program associated with the horse. The outcome of the surgery does not have any impact on a claim being approved or denied.

ColiCare is a colic surgery reimbursement program, and therefore only covers costs associated with colic surgery incurred at a veterinary surgical facility; it does not cover expenses associated with a non-surgical colic.

Initiating a surgical claim with ColiCare is simple. Should your horse require colic surgery, here is what you can expect:

Filing a Claim:
  1. Call us at 1-888-433-5037 within 14 days of your horse's surgery to initiate the claim.
  2. We will provide you with 2 forms - the ColiCare Program Compliance Affidavit which should be completed by your regular veterinarian, and the ColiCare Surgical Reimbursement Form, which should be completed by your veterinary surgeon.
  3. Once both forms have been completed and returned to SmartPak, your claim will be reviewed by an independent, board certified veterinary surgeon.
  4. We will contact you within 2 business days regarding the outcome of your claim, and reimbursement checks will be mailed to you within 5-7 business days of your claim being approved
ColiCare Eligible Supplements At-A-Glance
Testimonials
Katalyst with owner Kelsey Herring

Katalyst with owner Kelsey Herring
Photograph by Areti Bratsis

Watch Kelsey's story...

Saving Katalyst

Kelsey Herring is a lifelong rider, and owner of Katalyst ("Kat"), an eight year-old American Warmblood gelding. But recently, she was living every horse owner's nightmare when she got the news that her horse had to go to colic surgery. While the uncertainty was scary, Kelsey knew she had one thing by her side-she had ColiCare.

"When I got that call (that he needed surgery), I was very scared, but having the ColiCare program there to support me through the whole process was a weight off my shoulders," said Herring. "/I had first heard about the ColiCare program from my vet, Dr. Liz Maloney. She had recommended it, and I thought it'd be nice to have the $7,500 of colic surgery reimbursement, if anything were to happen. But I never dreamt I'd actually have to use it. As it turned out, having that coverage meant I didn't have to make that extreme decision - there was no second guessing; he was getting the surgery. We were going to do everything we could to save him."

"When it came to the reimbursement, filing the claim with SmartPak was really easy," said Herring. "/It just felt like you were calling a friend. All the SmartPakers were really concerned about how Kat was doing and how I was doing. So, it was really nice to have a little support system there. While I know firsthand that nothing can completely prevent colic, I firmly believe that supporting digestive health is a smart choice for my horses. I would 100% recommend it to anyone. It's simply worth it." Read the full blog here...

ColiCare Eligible Supplements At-A-Glance
Areas of
Support
Hindgut
Stomach
Joint
Hoof
Skin & Coat
Tendon & Ligament
Temprament
Price/Day in SmartPaks
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