At SmartPak, we've spent over 14 years working hard to make life in the barn a little bit easier. Now, with Free Barn Saver Shipping, not only will you save yourself the trouble of lugging your order from home (if you remember it!), you'll also save money. By shipping to a commercial barn, you're automatically entitled to free weekly shipments, with no minimum order requirement!
How can I get started?
We're so glad you asked! If you already have a registered barn address in your account, you're already signed up! Just select the Free Barn Saver Shipping option when you're checking out and your order will automatically ship free on your Barn Saver Shipping Day.
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If you don't have a registered barn address in your account, don't worry, you can sign up today! Go to your Address Book, scroll down to "Add a new address" and click the box that reads "This is a commercial barn" (clicking the box is the most important part!). Your barn address will automatically be assigned a Free Barn Saver Shipping Day, and you'll be able to begin using Barn Saver Shipping right away!
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What is a commercial barn?
Any barn that is run as a business (e.g. with boarded horses, documented income,
taxes paid, etc).
When is my barn's Free Barn Saver Shipping Day?
If you already have a registered barn address in your account, you can find your Free Barn Saver Shipping Day listed in your Address Book. Just scroll down to your barn address (it should have this little red barn icon next to it: ), and the Barn Saver Shipping day will be listed right above the barn address.
If you don't have a registered barn address in your account, don't worry, you can sign up today! Go to your Address Book, scroll down to "Add a new address" and click the box that reads "This is a commercial barn" and enter the address information. Once the barn is added to your Address Book, the Barn Saver Shipping day will be listed as described above.
I'm ready to place my order, how do I use my Free Barn Saver Shipping?
It's easy! Start by adding your items to your Cart like you normally do. When you're ready to checkout, head to the Shipping page and select your barn address from the list on the left hand side of the page. Then choose the option that starts with "Ship FREE to your barn on...", then continue through the checkout process as you normally would.
Are there any limits?
No way! Every item we carry is eligible for Free Barn Saver Shipping and there's no minimum or maximum order limit. You can add a saddle pad this week, a tack trunk next week and your horse's SmartPaks the week after that — as long as they ship to your barn on your Free Barn Saver Shipping Day, they'll ship free!
Can I change my Free Barn Saver Shipping Day?
In order to make sure that the Free Barn Saver Shipping is convenient for everyone in the barn, only the Barn Owner or Manager can adjust the Free Barn Saver Shipping Day. If you'd like to have your day changed, please have your Barn Owner or Manager call 1-888-752-5171 or email CustomerCare@SmartPak.com and we'll be happy to find a day that best suits your schedule.
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