A Different Kind Of Catalog
A Different Kind of Company ?A Different Kind of Catalog
SmartPak prides itself on being in a category all of its own in the industry. As
a company, we look to not only to fill customer needs, but to solve their problems
with innovative products and solutions. We are devoted to going above and beyond
to offer products and services that are second to none.
We Solve Problems
To incorporate the role as problem solver, SmartPak adheres to the adage of “We
Solve Problems? If a customer is in need of a solution, our team of professionals
goes out of their way to find it with a sense of urgency, respect and good will.
From finding products that solve problems to helping a customer, everything we do
is in aim of improving the customer’s experience with us and their animals.
Why spend hours crushing and force-feeding prescriptions, or wasting money on toys
that can't endure a single day with your pooch? As part of our dedication to solving
problems, SmartPak searches for solutions to those everyday pesky problems and presents
them to you in one easy reference catalog. We won’t waste your time carrying every
product in the market and forcing it all into a novel sized catalog! SmartPak’s
commitment to solving problems and providing only the best of the best is evident
in its condensed catalog of the most innovative and classic canine and equine care
products.
Our friendly and knowledgeable product specialists are here to help!
Some of SmartPak’s solutions include launching our own licensed
pharmacy to grind and compound your animal ’s daily medications and package
them with their other supplements in the handy sized SmartPak. No dosage errors,
wasted time, missed feedings or converted coffee grinders taking up space in your
feed room!
In a rush and your dog or horse is in desperate need of a thorough grooming? Not
a problem, SmartPak carries smart grooming products like the double sided
EasyClean Brush, the
Vac n?Blo,
Haas Sponge Brush and the
Squeasy Clean to make grooming time more efficient.
And of course, what’s handier than having all of your animal's supplements pre-measured,
packaged, individually sealed and labeled for quick feeding and no hassles in SmartPaks. Not
sure if your horse is going to like the new supplement you want to try? Request
a product sample and we’ll send you a three day supply of any supplement you’d like
to try ?giving your horse or dog the chance to decide if he’ll like it and you a
piece of mind that you’re not wasting your money.
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We Get It: Our Customer Centric Culture
Right from the start SmartPak is ready to help. When a customer calls SmartPak during
normal business hours their first experience will be speaking with one of our knowledgeable
and friendly product specialists.
We are just as picky about our products as we are about our people and hire only
the most qualified and intelligent product specialists to assist you. These highly
trained professionals are knowledgeable in every aspect of animal health care and
management ?partly because they’ve been barn managers, trainers, riders owners and
competitors themselves.
Find out what supplements
Team SmartPak athletes have in their SmartPaks!
When a customer calls, product specialists are ready to provide the most current
information and resources that can help customers make educated decisions regarding
their animal’s health. Even on the phone, our customers have a higher quality experience
right from the start. If there is a problem that our product specialists can’t solve,
we will find someone who can! Everything at SmartPak is designed to make your experience
easier and better. Let us do the work for you! Our catalog is organized to allow
you to find the products you want and need without searching through endless pages
of merchandise.
Want to know what the pro’s feed? Team SmartPak’s roster is full of talented athletes
across all disciplines and who appear throughout our pages to give you helpful hints
and suggestions on what works for their competition partners.
More than just a catalog, the SmartPak Complete Care Catalog offers insightful information
and tips on animal health care like how to test your animals susceptibility to common
ailments. While reading through our catalog, we guide you through the complex world
of animal nutrition and offer brief descriptions on the benefits and uses of supplement
categories in our “Supplement 101? tutorial sections. To help you cross compare
supplements, we always break down how long every supplement product will last so
that you can do costs analyses. Furthermore, our handy equine
comparison charts document the ingredient contents and dosages of different
equine supplement products so you can make the best choice for your horse.
We understand how daunting feeding supplements can sometimes be and SmartPak is
here to help. Now that you’ve made the step to check us out on the Web, why not
explore the many other exciting resources we’ve made available for our customers!
The Get
Smart Library is a collection of educational articles authored by some of
the nation’s most highly regarded experts in equine nutrition. Partnering with “The
Horse? one of the nation’s most authoritative publications in equine health and
nutrition, the Get Smart Library offers an extensive collection of articles that
up until now not available to the general public. Ranging from overviews to highly
detailed analysis, the article topics include general nutrition, sports medicine
and special equine needs. The library is consistently updated with new articles
and information so you can enjoy a continuous supply of current information!
The Get Smart Library is a recent addition to our already extensive repertoire of
services and resources. As a responsible member of the
National Animal Supplement Council, SmartPak offers detailed information
on all of its products including ingredient lists and guaranteed analyses when you
click
More Details on the product page. Don’t trust all the hype? Read what other
people think about products in the
SmartPak Product Reviews posted with each product!
For the savy dog owner, we've collected detailed information on
dog food ingredients and offer helpful tips for picking the best product
for your dog. Moreover, the SmartPak Web site offers a glossary of terms and definitions,
toxicity warnings, and disease and special equine health care information under
Horse Health Care Tips.
So call us or read up and enjoy the wealth of knowledge the
SmartPak Complete Care Catalog, the SmartPak Web site and our product specialist
have to offer! Our company’s center focus is you, our customer, so if there is anything
you think we can do to provide you with the best possible in innovative products
or services we want to know about it! Email us at
CustomerCare@SmartPakEquine.com.
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